都可以在這裡找到解決的方法!!

http://goo.gl/mwYGQb

(中央社記者唐佩君台北4日電)外交部表示,韓國首爾因MERS疫情擴散,旅遊警示燈號調高至「黃色」,旅客若遇消費爭議,可向中華民國旅行業品質保障協會或交通部觀光局申訴。

韓國「中東呼吸綜合症候群冠狀病毒感染症」(MERS-CoV)疫情擴散,外交部昨天把首都首爾(含京畿道)旅遊警示燈號調高至「黃色」,意即應特別注意旅遊安全並檢討應否前往,但韓國其它地區仍維持「灰色」旅警。

據媒體今天報導旅客信心隨疫情「崩盤」,有旅客要求全額退費遭拒,嗆業者「我只要出去被感染,你(業者)就負責任。」

外交部說明,旅遊警示是提供民眾出國旅行的參考性質建議,與國外旅遊定型化契約條款適用並無必然關係,也沒有強制拘束力,民眾若遇旅遊消費爭議而無法解決時,可向中華民國旅行業品質保障協會或交通部觀光局申訴,請求安排調處。

此外,針對近期赴韓旅遊或洽商民眾,外交部再次提醒前往要注意個人衛生、呼吸道防護及手部清潔,且若非醫療必要請避免前往醫療院所,以避免感染,若遭遇緊急情況需要協助,請聯繫駐韓國代表處。1040604

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2015年6月3日週三 台北標準時間下午6時26分





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